Privacy Policy

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.

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You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

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Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

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We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

The data processing controller on this website is:

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Theobald Software GmbH

Kernerstrasse 50

70182 Stuttgart

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Telephone: +49 711 46 05 99 0

Email: data.protection@theobald-software.com

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The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Contact details of the data protection officer:

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PROLIANCE GmbH

www.datenschutzexperte.de

Leopoldstr. 21

80802 Munich, Germany

datenschutzbeauftragter@datenschutzexperte.de

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When contacting the data protection officer, please state the company to which your request relates. Please refrain from enclosing sensitive information such as a copy of your ID with your request.

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

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If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If you are under an obligation to share your payment information (e.g. account number if you give us the authority to debit your bank account) with us after you have entered into a fee-based contract with us, this information is required to process payments.

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Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

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If the communication with us is encrypted, third parties will not be able to read the payment information you share with us.

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

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Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.

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You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

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Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

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Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

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The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

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The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

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The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.

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Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

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The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.

As the responsible party, Theobald Software GmbH processes your personal data (mandatory information: last name, first name, e-mail address, company) based on your webinar registration.The purpose of the data processing is to offer and conduct the webinars and to contact you later for marketing purposes. When offering our webinars, we sometimes work together with partner companies (“partners” for short), whereby the webinars may contain product information and references from our partners. We explicitly identify our respective partners when you register for the webinar.The legal basis for data processing is your consent in accordance with Art. 6 para. 1 lit. a) EU GDPR and our legitimate interest in offering you free and informative webinars, whereby the balancing of interests in accordance with Art. 6 para. 1 lit. f) EU GDPR has not resulted in any restriction of your rights and freedoms. If you do not provide the data, participation in the webinars is not possible.For our webinars we use the platform of WebinarGeek.com (Chroomstraat 12, 2718 RR Zoetermeer, Netherlands).An order processing agreement has been concluded with Webinargeek. Webinargeek processes the data exclusively in the European Union. Your personal data will not be transferred to third countries.You can find more information on data protection at Webinargeek at: https://www.webinargeek.com/privacy‍

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The data will be stored by us and deleted in accordance with our data deletion concept no later than 2 years after the webinar has been held, unless there are statutory retention obligations. If a contractual relationship exists or is initiated between you and us after the webinar has been held, we will continue to store your personal data in our customer relationship management system (CRM) in accordance with Art. 6 (1) lit.b) EU-GDPR.‍

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You have the right to access information, request correction / deletion, to restrict the processing, a right of objection, a right to data portability, as well as a right to revoke consent. In these cases, please contact us in writing at data.protection@theobald-software.com. You will receive a response promptly after receipt.

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

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Any time you access one of our sites that contains functions of LinkedIn, a connection to LinkedIn’s servers is established. LinkedIn is notified that you have visited our websites with your IP address. If you click on LinkedIn’s “Recommend” button and are logged into your LinkedIn account at the time, LinkedIn will be in a position to allocate your visit to our website to your user account. We have to point out that we as the provider of the websites do not have any knowledge of the content of the transferred data and its use by LinkedIn.

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The use of the LinkedIn plug-in is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as visible as possible on social media.

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For further information on this subject, please consult LinkedIn’s Data Privacy Declaration at: https://www.linkedin.com/legal/privacy-policy.

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

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Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored.

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The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. a GDPR and § 25 Sect.. 1 TTDSG. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities.

Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus integrate other services into our online offering (please refer to further information in this privacy policy). With the Tag Manager itself (which implements the tags), therefore, no profiles of users are created or cookies are stored, for example. Google only learns the IP address of the user, which is necessary to run the Google Tag Manager. Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; website: https://marketingplatform.google.com; privacy policy: https://policies.google.com/privacy; types of processing as well as data processed: https://privacy.google.com/businesses/adsservices; data processing conditions for Google advertising products and standard contractual clauses for third country transfers of data: https://business.safety.google/adsprocessorterms.

We use the CRM, registration, and marketing automation system “HubSpot”, of the provider HubSpot Inc. (25 First Street, 2nd Floor, Cambridge, MA 02141, USA) with offices in Ireland (One Dockland Central, Dublin 1, Ireland) and Germany (Am Postbahnhof 17, 10243 Berlin) based on our legitimate interests (efficient and fast processing of user inquiries, applications, and optimization of our online offering).

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For this purpose, we have concluded a contract with HubSpot with so-called standard contractual clauses, in which HubSpot undertakes to process user data only in accordance with our instructions and to comply with the EU data protection level.

For more info on HubSpot’s privacy policy, please click here: https://legal.hubspot.com/de/dpa and https://legal.hubspot.com/de/privacy-policy.

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Our sign-up service allows visitors to our website to learn more about our company, download content, and provide their contact information and other demographic information. This information is stored on servers operated by our software partner HubSpot. It may be used by us to contact visitors to our website and to determine which of our company’s services are of interest to them. All information we collect is subject to this privacy policy. We use all collected information exclusively to optimize our marketing.

We use the Reddit Pixel provided by Reddit Inc., 548 Market St. #16093, San Francisco, California 94104, USA (“Reddit”) on our website. The Reddit Pixel is a tool for optimizing and analyzing the effectiveness of our advertising activities on Reddit. It is a JavaScript code snippet that allows us to track the activities of visitors to our website, especially if you have reached our site via one of our advertisements on Reddit.

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The Reddit Pixel collects information such as your IP address, device and browser information, the URL accessed, referrer URL, timestamp, and your interactions on our website. This data is transmitted to Reddit and used to create conversion statistics, optimize the delivery of our advertisements, and, if applicable, display personalized advertising to you. If you are registered and logged in to Reddit, Reddit may associate this data with your user account. Even if you are not registered with Reddit, it may be possible to associate the collected data with you.

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The processing of your data is based on your consent in accordance with Art. 6(1)(a) GDPR (Section 25(1) TTDSG). You can withdraw your consent at any time with future effect by adjusting your preferences in the cookie settings or by deleting cookies in your browser.

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As part of the use of the Reddit Pixel, personal data may be transferred to the USA. Reddit uses the standard contractual clauses approved by the European Commission pursuant to Art. 46(2)(c) GDPR to ensure an adequate level of data protection. Nevertheless, we would like to point out that data processing in the USA may involve particular risks, especially with regard to possible access by US authorities.

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For more information on data processing by Reddit, please refer to Reddit’s privacy policy: https://www.reddit.com/policies/privacy-policy.

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

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The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

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The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.

Our website uses plug-ins of the YouTube platform, which is being operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

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We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.

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As soon as you start to play a YouTube video on our website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

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Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about our website visitor. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them.

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Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control.

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The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest.

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For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

For the uniform display of fonts, we use so-called web fonts, which are provided by Adobe. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Adobe’s servers. This enables Adobe to know that your IP address has been used to access our website. Adobe TypeKit Fonts are used in the interest of a uniform and appealing presentation of our online offers. The legal basis is Art. 6 Para. 1 lit. f DSGVO.

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For more information on Adobe TypeKit Fonts, please see the Adobe privacy policy: https://www.adobe.com/de/privacy/policies/typekit.html

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You can set your browser so that the fonts are not loaded from Adobe servers (e.g. by installing add-ons such as NoScript or Ghostery). If your browser does not support Adobe fonts or you disable access to Adobe servers, the text is displayed in the system default font.

We collect certain data for product analytics purposes to improve our services and understand how our products are used. This section outlines the specific types of data we collect and how we use it.

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Environment Statistics

We collect daily environment statistics when an extraction is started. These statistics include:

– Product version

– License number

– Server name

– Number of destinations by destination type in the config directory

– Number of extractions by extractor type in the config directory

– Number of SAP sources in the config directory

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This data is stored in a file within the appropriate directory and is used to analyze the overall usage patterns of our software.

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Extraction Run Statistics

Upon completion of each extraction, we gather the following metrics:

– Extraction result (success or failure)

– SAP version used for the source

– SAP deployment model (on-premises, private cloud, or public cloud)

– Number of records extracted

– Process duration

– Extraction type used and its settings (e.g., packaging, function module, table join, having or where clause)

– Destination used and its settings

– Extraction name

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This data is stored in a file within the appropriate sub-directory of usage statistics.

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Purpose of Data Collection

We collect this data to:

– Improve the performance and reliability of our software

– Identify and resolve potential issues

– Understand how our products are being used

– Enhance user experience

– Develop new features based on usage patterns

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Data Protection

All collected data is anonymized and does not contain any personally identifiable information. We implement strict security measures to protect this data from unauthorized access, alteration, or disclosure.

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User Rights

You have the right to opt-out of this data collection. If you wish to do so, you can do this in the software menu, its described in our HelpCenter. If you face any issues with the opt-out, please contact our support team via support@theobald-software.com. Please note that opting out may limit our ability to provide optimal support and product improvements.

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Data Retention

We retain this data for a period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

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For more information about our data practices or to exercise your rights regarding your data, please contact our data protection manager at data.protection@theobald-software.com.

Our website also includes a blog on which Theobald Software GmbH or external authors publish blog posts on various topics. This blog is open to the public. The individual blog posts can be commented on. Comments can also be viewed publicly.

If you use the comment function on our blog and leave comments, we collect your name(s), e-mail address, user name or similar, your comment and store this data together with the IP address and the date. If you write comments as a registered user, we will also assign them to your user account.

Your personal data will not be passed on to third parties when you use the comment function.

Your personal data is processed for the purpose of commenting on content on our website on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. You can declare your revocation at any time with effect for the future in accordance with Art. 7 para. 3 GDPR by informal notification or deletion of your comments. There is no legal or contractual obligation to provide your data, but it is not possible to use the comment function without disclosing your data.